FactoryTalk Private Directory error

[MartyMaucher]

In FactoryTalk View Studio - View Machine Edition, I get "Failed to open the FactoryTalk Private Directory" error when opening a project. I can open other projects without a problem.

I've looked and found some suggestions, but none have resolved the problem. I ran the ResDir script, the Directory Configuration program from Rockwell, rebooted, re-installed View Studio, but still not opening.

Another suggestion I found is to delete the files in C:\ProgramData\Rockwell\RNAClient, RNAServer, but I can't because it says the file is open but it is not.

Any suggestions?

 

[MartyMaucher]

Ok, got it working. A number of suggestions I had found say to delete the Private Directory, but don't say where it is. Well, this is where it is:
C:\Users\Public\Public Documents\RSView Enterprise\ME\HMI Projects\<name of project>\PrivateDirectory

Deleted that directory and project opens ok.
Yahoo.

 

[petemoss]

FTView private directory fault

You can leave the directory and just toss the two files inside that directory if you wish. Either works.

 

[Dirtleg]

This just happened to me today on a project I had worked on quite a bit. Factory Talk View studio had locked up on me and I had to force it closed. When I tried to reopen the application I got the private directory fault.

Thanks for sharing the solution. Worked perfectly.

 

[Rahul3005]

Thanks a lot man , literally saved me today.

 

[cresto]

Thanks MartyMaucher for the info!
I helped me today.

 

[SanDance]

I agree - deleting the PrivateDirectory folder was a quick fix, Thanks!

 

[73project]

The bugs in Rockwell garbage just keep getting worse and worse. What complete **** for software. Most of the development time is spent just trying to navigate this kind of buggy trash....