FactoryTalk View ME GOTO Display Bug

[TheRooster]

Hello all,

I was modifying an HMI in factory talk and went to change a go to display button using the ... to select from a list as I had done many times, unfortunately it froze the whole program. I have restarted my computer and tried multiple times. At first I thought it may be because I had upgraded the version of this program, but I tried it again on a brand new file and it still froze. Anyone seen something like this before?

 

[TheRooster]

After this post I realized I should probably go download the most recent patch, still the same issue.

I guess I'll make the switch to v14. Hopefully that solves it

 

[alfonsocareaga]

Where you using multiple displays and went back to 1 display afterwards? If so, the window that opens might be on missing display. I've seen that happen on SE while trying to open the tag browser, not sure if it can happen on ME. See FactoryTalk Studio SE Stalls when you try to open tag browser

 

[dmroeder]

I agree, this sounds like the dialog is opening off screen. It "freezes" because you can't get to the dialog to close it. Do this:

• Click the button to pick a display
• Don't click anywhere else
• Hold the Windows key down and press one of the left or right arrows a couple of times (while still holding WIN key)
• This should bring the picker back to the main monitor

 

[TheRooster]

Thanks a lot! I am almost positive that's what it was because I just had the same window open half off a display in v14 and had to use the arrow keys to get it back.